Access to the application

Initial steps

The application may be accessed by logging in to the Servizio Telematico Doganale.

The persons authorised to use the Servizio Telematico may request to modify their authorization according to the instructions in the information sheet: " Modifiche alle autorizzazioni al Servizio Telematico Doganale  - Modifications to the authorizations to use the Servizio Telematico Doganale", by selecting the appropriate box in the modification form under "Fight against Counterfeiting".

The persons not yet authorized must necessarily request the authorization to use the Servizio Telematico Doganale, and tick - when filling in the application - the appropriate box in section 2 (Documents to be transmitted and type of user) of the form "Fight against Counterfeiting".

Access

The application is accessed via the portal “AIDA  - Servizi per l’Interoperabilità” by entering the credentials and selecting " Istanze on line – Online applications".

On first login only, the user must sign up to Servizio Telematico. When selecting the button "Sign up to the Services" a menu is displayed in the top right corner, called "Available services" where only the button "Electronic services” may be selected.

 

Submission, amendment, extension, consultation of the AFA, processing of a PRE-AFA

The operating instructions for the correct use of the application for the presentation, amendment, extension or consultation of one’s own AFA as well as the processing of a PRE-AFA are contained in Letter no. 116727 of 18 October 2016 - pdf - Action by the customs authority against goods suspected of infringing intellectual property rights. Regulation (EU) No. 608/2013. Implementing Regulation (EU) No. 1335/2013. Operational instructions for handling Applications For Action- AFA