Airport management companies, refund companies and retailers wishing to use the services provided by O.T.E.L.L.O. shall register at Servizio Telematico Doganale (IT) through the dedicated application.
O.T.E.L.LO. dialogues with the process stakeholders through XML messages exchanged via Web Service (IT).
The technical specifications to send the refund/relief applications to O.T.E.L.L.O are published in the dedicated section of the Agency's web site.