It provides support to the competent bodies for the preparation of regulations relating to its area of interest, it draws up directorial determinations for the implementation of primary legislation. It manages administrative activities and issues measures for the establishment, regulation, and conduct of individual games, as well as overseeing the organization and operation of public games not entrusted to licensees and the management of gaming licenses. In matters of its competence, it oversees and ensures the drafting of disciplinary agreements and additional conventions related to concessions as well as the signing of any measures of forfeiture, revocation, and suspension. It manages and coordinates activities related to controls and supervises the proper fulfillment of administrative obligations by licensees. As far as it is concerned, it ensures the participation in committees and working groups at national and international level. It acts to ensure the enjoyment of gaming within a regulated framework, in a technologically advanced and constantly monitored environment. It draws up guidelines to oversee a rational development of the sector, constantly verifying the regularity of operators' behavior. As far as it is concerned, it supports the Legal Affair and Litigation Directorate and steers and coordinates the territorial Directorates of the Agency, monitoring their activities. It provides explanations and information for the application of regulations, systems and procedures, monitoring the proper implementation by the territorial structures. It coordinates control activities also through the issuance of directives and operating instructions.

Director: Mario LOLLOBRIGIDA

Phone number: +39 0658572763

E-mail: dir.giochi@adm.gov.it

Certified e-mail: dir.giochi@pec.adm.gov.it

The Office is made up of the following non-general management level offices.

It carries out preliminary activities for the Directorate in managing the technical-administrative activities pertaining to gaming, through amusement and entertainment devices. It ensures compliance with obligations related to license agreements. It handles all formalities concerning the management of concessions, including revocations, forfeitures, grants, transfers, and other special procedures. It manages amusement and entertainment devices databases. It oversees the submission of accounting records. It handles notification procedures pursuant to Directive 2015/1535/EU to inform the Commission of any draft technical regulations. It oversees the execution of convictions by the Court of Auditors against directly managed licensees. It defines procedures for the management of relevant revenues and controls their exact fulfilment. As far as it is concerned, it ensures the participation in committees and working groups at national and international level. It performs preliminary activity for the Directorate in the drafting of sector regulations for aspects of its competence. It handles questions received through the telematic Office for Relations with the Public and coordinates and monitors the proper enforcement of regulatory provisions and practices by the Agency's offices.

Head of office: Elisabetta POSO

Phone number: +39 0658572688

E-mail: dir.giochi.apparecchi@adm.gov.it

Certified e-mail: dir.giochi.apparecchi@pec.adm.gov.it

It carries out preliminary activities for the Directorate in managing the technical-administrative activities pertaining to Bingo gaming and its related activities. It ensures compliance with obligations related to license agreements. It handles all formalities concerning the management of concessions, including revocations, forfeitures, grants, transfers, and other special procedures. It handles notification procedures pursuant to Directive 2015/1535/EU to inform the Commission of any draft technical regulations. It ensures the execution of convictions by the Court of Auditors against directly managed licensees. It defines procedures for the management of relevant revenues. As far as it is concerned, it ensures the participation in committees and working groups at national and international level. It performs preliminary activity for the Directorate in the drafting of sector regulations for aspects of its competence. It handles questions received through the telematic Office for Relations with the Public and coordinates and monitors the proper enforcement of regulatory provisions and practices by the Agency's offices.

Head of Office: Mario LOLLOBRIGIDA (interim)

Phone number: +39 0658572611 - 0658572628

E-mail: dir.giochi.bingo@adm.gov.it

Certified e-mail: : dir.giochi.bingo@pec.adm.gov.it

It carries out the preliminary activity on behalf of the Directorate by managing technical and administrative activities both on online gaming, by providing support to Directorate’s offices on online gaming managed by other offices, and on horse-race and sport fixed-odds and pari-mutuel betting. It ensures the compliance with obligations related to the release of license. It ensures the compliance with obligations related to license management, such as revoking, expiring, granting, transferring and other special procedures of licenses. It cooperates with European regulatory bodies of online sector and participates in working group activities of experts on gambling services of the European Commission. It monitors the presentation of accounting records. It manages notification processes under Directive 2015/1535/EU to inform the Commission of any project of technical regulatory process. It provides data and statistical figures on online gaming in cooperation with Research bodies and institutions. It monitors betting flows and manages notification to “Unità Informativa Scommesse Sportive” (Sport betting Information Unit), an Italian body that was set up by Ministry of Interior to enhance the fight against corruption and illegal betting. It manages the execution of convictions by The Court of Auditors against the managed holders of a license. It defines processes for revenue management, and it ensures the proper compliance with the related obligations. It participates, within its sphere of competence, in committees and working groups at national and international level. It manages the questions received remotely through the Public Relation Office, it coordinates and monitors the compliance with the rules and practices by other Agency offices.

Head of Office: Antonio GIULIANI

Phone number: +39 06 5857 3714 – 06 5857 2718

E-mail: dir.giochi.gad-scommesse@adm.gov.it

It carries out the preliminary activity on behalf of the Directorate by managing the technical and administrative activities related to Italian game of Lotto and other number fixed-odds and pari-mutuel gaming, such as SuperEnalotto, and other similar games, as well as national regular and instant lotteries. It manages the activities related to Receipt and charity lottery. It ensures the compliance with obligations in relation to the release of license. It ensures the compliance with obligations related to license management, such as revoking, expiring, granting, transferring and other special procedures. It manages the execution of convictions issued by the Court of Auditors against holders of directly managed licenses which enable the management and development of national number pari-mutuel games, activities, and functions for public gaming known as national instant lotteries and activities and functions for the game of Lotto and other fixed-odds number games. It draws up the necessary provisions for the regulatory process of the network of betting offices and granting new licences. It manages the regulatory process of amendments and the implementation of gaming rules. It coordinates the activities aimed at verifying the winning tickets of large amount. It monitors the presentation of accounting records. It defines processes for revenue management, and it ensures the proper compliance with its obligations. It participates, within its sphere of competence, in committees and working groups at national and international level. It manages the questions received remotely through the Public Relation Office, it coordinates and monitors the compliance with the rules and practices by other Agency offices.

Head of Office: Elisabetta POSO (temporary)

Phone number: +39 0658572586

E-mail: dir.giochi.numericilotterie@adm.gov.it

Certified e-mail: dir.giochi.numericilotterie@pec.adm.gov.it

It helps the Directorate with drawing up guidelines and instructions for tax and extra tax checks in cooperation with the competent authorities. It prevents unlawful behaviours on public gaming. It manages the activities carried out by employees of institutions signing an agreement with Italian Agency for technical assessment of compliance and check in the gaming sector. It manages the activities related to the administrative cooperation. It coordinates controlling activities which are carried out jointly with law enforcement authorities. It coordinates the application of memorandum of understanding between the Agency and law enforcement authorities for administrative controls carried out jointly. It controls prize competitions and operations as laid down in the Decree No. 430 of the President of the Italian Republic of 26th October 2001. It carries out enforcement activities on the offences that cannot be detected at local level to block website presenting products or gaming services advertisement using methods that do not comply with the existing rules or aimed at evading rules provided by the Agency. In case of any criminal infringement or significative technological violations that could compromise the safeguard of Agency’s information and IT systems, the office shall inform the competent Investigation Office of Antifraud Directorate for the related operational coordination or the competent Infrastructure and cybersecurity office of the Organization and Digital Transformation Directorate to undertake the related controls. It participates, within its sphere of competence, in committees and working groups at national and international level. It manages the questions received remotely through the Public Relation Office, it coordinates and monitors the compliance with the rules and practices by other Agency offices.

Head of Office: Luca TURCHI

Phone number: +39 0658572489 - 0658573583

E-mail: dir.giochi.controlli@adm.gov.it