Tax Refund
As of 1 January 2021, VAT refund methods have changed for purchases made in the UK by travelers not resident in the UK and for purchases made in Italy by those travelling to and from the United Kingdom and not resident/domiciled in Italy. The Video overview illustrates the requirements and methods of VAT reimbursement in Italy through the use of the OTELLO system (on ADM’s website) as well as the possibility of resorting to brokerage services offered by private companies upon payment of a fee.